32Red Casino – 32red review

32Red Review
Preface
Renowned for their exceptional customer service, 32Red has spent over a decade molding themselves into one of the most well-rounded and enjoyable online casinos available. The hard work put in by 32Red’s stellar team has begun paying off over the past few years as 2014 saw the operator acquire fellow online casino operator, Roxy Palace, and, then in 2015, 32Red crushed a number of previously held company records for growth and revenue leading some to believe this budding industry giant is primed for an acquisition themselves.

Games at 32Red are powered by Microgaming, and the site’s pleasing layout makes it incredibly easy to find just the right game from the industry leader. It’s rare to find a topnotch operator like 32Red only partnering with one supplier but when that supplier is as diverse and world-renowned as Microgaming, the worries seem to fade.

Quick and responsive, the site also provides customers with all the information they could possibly want on the company and its games. A rotating banner in the center of the homepage even goes so far as to provide constantly updating jackpot totals as well as inform players of how much money the casino paid out the day before.

Product Focus
32Red has a truly excellent site in many regards, but perhaps most impressive is their customer service. Access to help is prominently displayed, and should the helpful FAQs not settle an issue their award-winning customer service team is standing by 24/7, 365 waiting to help players. To that end there are telephone options for seven different geographic areas all around the planet. Truly, 32Red understands that their customers are at the heart of the business.

Dedication to their customers is also evidenced by 32Red’s drive to provide an endless list of games to enjoy, currently offering upwards of 450 games at any one time with new titles and variants popping up throughout the year. A majority of those games are slot titles (320 to be exact) but video poker and table games have plenty of representation among the game selection as well.

Some were intrigued to read above, 32Red offers customer service in 7 different languages; well if this is intriguing then the 11 different languages (including two English dialects – UK and Canadian) 32Red’s site is offered in must have you ecstatic. Players can also deposit and withdraw funds using four of the most popular currencies in the world of online gambling: GBP (£), USD (US$), CAD (C$), EUR (€) and AUD (A$).

Available Products
Headers at the top of the casino’s page show the variety of play options available to customers. Although offering a wealth of products like an online bookie and bingo hall, the team at 32Red fully understands their core success goes hand-and-hand with the success of their online casino offering. Four of the seven tabs presented atop the site lead to casino offerings: ‘Online Casino’, ‘Games Arcade’, ‘Mobile Casino’, and ‘Live Casino’.

A unique aspect to 32Red most patrons appreciate is the ‘High Limit Games’ category found within the ‘Arcade Games’ page of the site. This subcategory houses the three High Limit games on offer at 32Red which include High Limit European Roulette, High Limit European Blackjack, and High Limit European Blackjack Gold Series. These three games feature raised betting limits compared to more traditional games for those players looking to “bet big to win big.”

32 Casino Review
by Gambling.com™
32Red Casino is one of the long established names in the casino industry and has earned itself a good reputation for excellent customer service. But 32Red is not just a Casino, its offering has grown to include betting, bingo, poker and rummy! Also, 32Red also offers a mobile casino version of its games. The strap line on their site says it all; “second to none”. It’s a lot to live up to, but somehow the guys at 32Red do it, time and time again.

Software and Platform
32Red Casino relies largely on Microgaming software for its casino offer. The casino is available for download and instant play versions and most of the games can be tried in the “fun” version. A mobile version, with a good range of casino games, is also available and supports most types of phones.

Game Providers
Game Provider Microgaming
User Experience
32Red Casino website is well… red of course! I mean really red. It is a very well thought out site, both in terms of content, which is plentiful, and also in terms of functionality. As a user, you are never in doubt of what to do. There are 14 languages available. 32Red has been receiving consumer awards for a number of years.

The site is packed full of content, which is extremely well sorted in relevant sections. Signing up and depositing funds is super easy. For all you trivia lovers out there, here’s one that will take you back to your teens: the sexy voice behind 32Red casino games is Pasty Kensit. If you don’t know who she is, she was once married to Liam Gallagher. And if you don’t know who he is, to you the mid 90’s must be a blur.

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Games Options and Features
The only criticism we might level at 32Red Casino is that the types of games could be more diverse, but then it does boast over 450 games, so this is pretty churlish. The most popular are the cinematic slots, such as Lord of the Rings and Thunderstruck II.

There are also plenty of millionaire jackpots such as: Mega Moolah and Kings Cashalot. It goes without saying that all table games are available in all the different variants as indeed is video poker.

Promotions
The catchy first deposit bonus is £32 free every £20 deposited. The loyalty program called “Red Rubis”, awards points that can be exchanged for bonus money at any time.

Also, more than worthy of a mention is the now obligatory VIP Club, known as “Club Rouge” of course, that offers to all its members great monthly and weekly promotions, gift packs (we assume that Birthdays and Christmas are a top priority here), and a monthly draw with two bottles of bubbly and other goodies up for grabs.